AT#22: Digital Transformation – What Companies should learn from ‘Christkindlmarkt’ Vienna

AT#22: Digital Transformation – What Companies should learn from ‘Christkindlmarkt’ Vienna

AT#22: Digital Transformation – What Companies should learn from ‘Christkindlmarkt’ Vienna

A recent article by an Austrian newspaper stated that the growth in sales of the ‘Christkindlmarkt’ Vienna exceeds the turnover growth of online shops by 30%. At the first instant, I was quite surprised by this fact. After some contemplation, I asked myself questions like:

  • Could it be that we admire companies like Amazon too much?
  • Do we live in an age that believes too much in technology and progress?
  • Are companies of the old economy aware of their tremendous strengths that still keep them in front of innovative startups like Fintechs?
  • Is the hype of digital transformation slowing down because of the reality of real, tangible assets that can not be disrupted by internet companies?

After answering these questions from my point of view I would give the following recommendations:

1.) Formulate a compelling vision that is based on your current strengths

2.) Define what you wanna be

  • a high tech innovator?
  • a first follower?
  • a reliable, trustful conservative company?

3.) Do not follow the current new-tech innovation hype blindly. Ask yourself how much innovation you need to implement your vision.

4.) Classify your vision statement by three dimensions: run, optimize, innovate.

Christkindl Markt:
Conservative businesses that are based on tradition like Christkindl Markt need to run, but innovate only carefully and in small steps:

 

 

 

Company of the old economy (e.g. bank):
Classical enterprises like banks, need to run AND optimize their current capabilities/strengths AND start to innovate new capabilities. This lets them stay ahead of competitors of the new- and the old economy.

 

 

 

Company of the new economy (e.g. Amazon)
Companies of the new economy need to focus on speed and innovation to stay ahead of their competitors that – like them – are based on an adaptive IT landscape with only limited technical debt.

 

 

Know who you are. Define a compelling vision that defines what you wanna be.

Previous Posts:

AT#18: Use Business Capability Maps as the key to the hidden Treasures of Digital Transformation

AT#16: Ten Guidelines for a successful Digital Transformation

AT#14: The Innovation Steam Train

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