The stake of Business- and Enteprise Architecture is to ensure that the overall IT landscape and its solutions stay maintainable instead of increasing complexity with each project. Architects, usually without formal authority over other persons working in the projects, have to find soft ways to drive their stake, and this is always the hardest part of the job.
“In Enterprise Architecture roles, emotional intelligence (EQ) accounts for more than 90% of a person’s performance and success.”
I have been working in the field of Enterprise Architecture (EA) for almost 12 years now. Over these years I have seen many unsuccessful EA initiatives. Half of the large IT transformation projects I worked in failed to a large degree due to insufficient influence of the architecture team. EAs often simply did not have the “right”social/soft skills.
Motivated by this observation I want to start a series of posts that deal with the “soft factors” of architecture, which are IMHO way more relevant than the analytical/technical bias prevalent in the field of EA. Today’s part 1 explains why building trust should be prio 1 for EAs.